If you want to create a quotation for a client who does not speak your language, you only need to make sure that the language within the contact or the company is set correctly. This can be done by clicking on the pencil next to the contact or company's name and going to “Language”.
Teamleader translates the quotation and every other document automatically in the language according to the settings within your client.
Yet, you need to pay attention to several things.
- The names of your articles need to be translated, otherwise Teamleader has no chance to translate them. Check here to find out how you can translate the names of your articles.
- You need to write the text for your quotation in the target language or create and choose a template in the according language. You can create a quotation text via Settings > Deals > Templates for quotation layout.
- Teamleader can only translate those parts of your quotation where shortcodes have been used. If you chose to put a fixed text on your quotation, you need to be aware that this will not be translated. If you still want to work with a fixed sentence but also want it to be translated, you should work with “Extra shortcodes”.
When you go to Settings > Document layout, you see next to every document the button “list of shortcodes”. At the very bottom of this list, you have the option to create own shortcodes and also to translate those. If the language is available, also those shortcodes will be translated accordingly.
- In case you fill in a contact person of a company when creating a quotation, you need to make sure that the language of this contact is set correctly as well. Teamleader will always choose the language of the contact person over the language of the company.
The same counts for any other document you create in Teamleader, e.g. invoices, order confirmations or delivery notes.
Customer support service by UserEcho