Do you ask your clients to pay upfront? Do you then deduct the time spent on that project to ensure your customer doesn't pay too much? Prepaid timetracking might be your thing!
Note: This feature is not activated for every account by default. If you'd like to use this feature, simply send an email to firstname.lastname@example.org. Our support team will then happily activate this feature for you, free of charge!
As soon as the feature has been activated, you'll see a small arrow next to the timetracking section "Unbilled time spent" for each contact and company.
Once you click on the arrow, the following screen will allow you to enter the remaining credits for this contact/company.
These credits will then be displayed in this part of the CRM.
You can also select "Automatic invoicing". This means that Teamleader will automatically generate an invoice as soon as the credits for this contact/company fall below a certain minimum.
Once you've set up the credits, you can start tracking time for this client. More information on timetracking can be found here.
Tracked time will not be deducted automatically, you'll need to authorize this first. To do so, tick the timetrackings you'd like to deduct and click on "Actions", "Authorize".
Can't find the button "Authorize" anywhere? Simply navigate to Settings > HR > Pencil next to your profile > Authorisation for timetracking > Yes.
Note: The invoices will be generated at night by a cron job, and not when the tracked time is being deducted.
Customer support service by UserEcho