If you need to reactivate a user for whatever reason after you had previously deactivated his or her account, simply follow the steps below.
Navigate to Settings > Users, where you'll find a list of active, invited and deactivated users. For more information on how to deactivate a co-worker, click here.
Click on ‘Deactivated’.
Click on the three dots > Edit
You'll be able to reactivate the user by enabling the slider next to 'Reactivate'
A new screen will appear allowing you to edit the user. Just define the settings as you see fit and click 'Save' to proceed.
Notes:
- You can only reactivate a user when it has been deactivated, but it’s not possible to reactivate permanently deleted users.
- It's only possible to reactivate a user with a unique email address. Please reach out to us if the deactivated user doesn't have a unique email address and mention the new unique email address that he/she would like to use.