Adding the probability rate to your deals


The  probability rate on a deal is not a standard feature. If you want to have this feature enabled, then send a message to our support team.


You will then see a field called 'Probability (%)' appear when you create a deal or edit an existing one when clicking on the pencil next to the deal title:



By default, the probability will be set to 5 percent, but you can now change it according to your own predictions.


How is the closing ratio calculated?


- If you go to 'Insights' - 'Pipeline', next to 'In your pipeline right now', you will find 'weighted'. If you click this, it will change to 'absolute'. Absolute simply means the total value of all your ongoing deals. But what does weighted mean?


Well, the weighted stats are calculated based on the probability rate of your deals. In other words, it's the total value of your pipeline, meaning all ongoing deals, multiplied by the probability rate.


- If you've had a look at the deal stats, you may also have come across the 'closing ratio' when you selected the won deals.



This ratio takes into account all finished deals (both lost and won), and calculates the number of deals that are won in relation the amount of deals created. It can come in handy to follow up on your general sales process, as the closing ratio tells you how likely your team is to close newly acquired deals during the selected period. 


The little arrow just underneath shows the evolution of the ratio in relation to the previous period. If the ratio has improved, a green, upward pointing arrow will appear with the corresponding percentage. A red downward facing arrow means a lower closing ratio.