• What stats are necessary?
  • Do you want to invoice the time spent?

In Teamleader, it is possible to track time on a ticket and also invoice it to your client. This way, it is easy to keep the overview of the workload per email. However, Teamleader also offers different ways of reporting on tickets: ticket stats and segments on ticket level.

You are now all set for tickets. Check here for all articles on how to get started with Teamleader.