Does your company consist of different entities or departments? Would you like to keep them separated to a certain extent? Or perhaps you own two companies, but you'd still like to see everything in one glimpse of an eye. Then the option to create different company entities in Teamleader could help you out! Read on to find out how to create company entities and what it means to have several company entities in Teamleader.
- 1. Create another company entity
- 2. Differences between company entities
1. Create another company entity
- To create a new company entity, simply go to Settings > Company Information > Company entities > +. The following screen allows you to fill in all the company information as you did for the first company entity.
- As you can see, you can fill in a different name, a different VAT number, address, etc. You can also add different payment information and a different invoicing email.
- Once you've filled in all relevant data for your second company entity, simply click "Save" to confirm.
- Do you want to set this company entity as your default company entity? Then simply tick the box next to 'Default company entity'.
2. Differences between company entities
Setting up a company entity is just the first step. When you go to Settings > Company information > pencil next to the new company entity, you'll have the option to upload general terms and conditions, or a logo specific to this new company entity.
You also have the possibility to create different layouts for quotations, invoices, etc. for this new company entity. Simply go to Settings > Document layout. You will then see a dropdown menu with the different company entities. Choose the one you just created, and start setting up your document layout for quotations, invoices, etc.
- Note that this layout will be selected automatically when you create an invoice for this company entity.
- For quotations, you'll have to choose the company entity and the corresponding layout manually.
Email signature and sending emails from company entities
Setting an email signature
Each company entity has its own email address and optionally its own invoicing email address.
Under Settings > Email layout > Signatures for outgoing email, you'll have the option to set a general email signature for each company entity. Note that the signature you set here is not a personal signature, but a general one for the entire account, i.e. for all emails sent in the name of one company entity.
By setting these signatures, it will be immediately clear to your clients visually which company entity they receive an email from.
Sending emails from company entities
Invoices, quotations and orders are all linked to a company entity before they are sent. When you are sending your document, you as a user can see the email address of the company entity you are sending from. When sending a quotation, you'll be able to select the email address that needs to be used. This can be one of the following email addresses:
- the primary email address of the linked company entity
- the email address from the user who’s logged in
- the email address from the first deal responsible
At the same time, the signature you set for this company entity will be applied. If you want to change the signature/company entity, you need to return to your invoice (if it's not booked yet), quotation or order to manually change the company entity.
Meeting invites and custom contact emails are not specifically linked to a company entity before they are sent.
- The 'Sender' email address is by default the primary email address linked to your user. If you are using our Boost package you can however also choose an email address from your alternative email addresses here. Read this article to learn more about alternative email addresses.
You can choose whichever signature you want here.
- You can also change the 'Sender' email address to the email address of one of your company entities. The signature linked to your chosen company entity will then be applied.
Why is the 'Sender' email address 'firstname.lastname@example.org'?
If your account has no whitelabeling enabled, emails are always sent from Teamleader’s domain and you cannot select the sender. Read this article to learn more about whitelabeling and how to set your own domain name when sending emails in Teamleader.
If you don't white label, you'll still be able to select the signature (unless the document you email is linked to a company entity, in that case the signature of that company entity will be used).
Email templates for invoices
If you go to Settings > Invoices, you'll have the option to create email templates for sending invoices per company entity.
Invoice and credit note numbering
The numbering of invoices and credit notes depends on the company entity. When you create an invoice, you first need to select a company entity.
When you create the first invoice or the first credit note for a new company entity, you need to fill in a start number and the following invoices or credit note numbers will increment based on the start number.
Under Insights you can see the pipeline, etc. always based on the different company entities. In order to change the view, you just click the arrow on top and choose the right company entity.
Note: You cannot assign co-workers to a company entity. It is also not possible to restrict the access to the CRM, Deals, Invoices, etc. based on company entities. In case you grant one colleague access to invoices, he/she will see all invoices of all company entities.