Basically, a ticket system enables your team to have access to one mailbox all together. This does not only offer the chance to streamline your support...
Thu, 5 Jul, 2018 at 9:18 AM
In order to get started, you need to set up the ticketing module and forward your emails to the ticketing system. In Teamleader there are four ways to ...
Thu, 5 Jul, 2018 at 9:26 AM
What stats are necessary? Do you want to invoice the time spent? In Teamleader, it is possible to track time on a ticket and also invoice it to you...
Thu, 5 Jul, 2018 at 10:19 AM