Teamleader Billing & Payments

Teamleader Billing & Invoicing

FAQ: What is the difference between users and seats?
You may have noticed the term 'Seats' on your Teamleader licence page, or on your invoice. But what exactly do we mean by seats and what is t...
Mon, 17 Jun, 2019 at 4:13 PM
FAQ: How can I change my credit card or bank information in Teamleader?
Stop worrying about outstanding invoices. When you add a card, payments will be handled automatically and taken from the credit card or debit card when...
Tue, 23 Jul, 2019 at 1:50 PM
How To: How can I change my billing info?
Follow these steps if you want to change your company name, your invoicing address or your VAT number: Click you image in the top-right corner of you...
Tue, 23 Jul, 2019 at 3:23 PM
FAQ: Which payment methods does Teamleader accept?
Whether you want to pay your invoice quarterly or yearly, or when you want to add an extra module or add an extra seat to your Teamleader licence, you ...
Tue, 23 Jul, 2019 at 3:10 PM
FAQ: Where can I find my Teamleader invoices?
You received an invoice from Teamleader but you can't find it in your mailbox and need a copy? The admin(s) of each account will be able to fi...
Mon, 30 Sep, 2019 at 12:57 PM
FAQ: What do I do if my payment failed?
Did you receive the notification your payment failed? Here's what happens. Credit card If you pay by credit card, you will receive an e-mail ...
Tue, 23 Jul, 2019 at 3:35 PM
FAQ: What if I receive a reminder even though I paid?
It may take some time before the amount is transferred to our account. If the reminder crossed your payment, you can happily ignore it. If you cont...
Tue, 25 Jun, 2019 at 5:17 PM
FAQ: How can I receive my invoices at a different e-mail address?
Does your company or finance administration use an e-mail address for invoices or do you want incoming invoices from Teamleader to be sent to another s...
Tue, 23 Jul, 2019 at 3:16 PM
FAQ: When will Teamleader add VAT to my invoice?
We are a Belgium based software company, so we are required to follow Belgian law when it comes to invoicing. We do a syntax check on your VAT numb...
Wed, 10 Oct, 2018 at 4:08 PM
FAQ: What is a dispute?
If you pay by credit card, your bank can dispute the charged amount. This means the validity of a transaction that was registered to the account has be...
Tue, 23 Jul, 2019 at 4:20 PM
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