It may occur that a client has several ongoing subscriptions with your company. In this case, combining these subscriptions into one single invoice may come in handy. Is this possible?
Definitely, but only under certain conditions.
All of the following values of the subscriptions need to correspond completely:
- Renewal date
- Attn. - line (contact person)
- Bank account
- Prepaid options
- Payment terms
- Related project
- Draft/Permanent invoice setting
- Autosend settings
- Direct debit settings
In case all those settings correspond, but you don't want the invoices to be merged, simply send an email to email@example.com and our support team will happily deactivate this feature for you.
Customer support service by UserEcho