How can I use direct debit (SEPA) with Teamleader?

The Single Euro Payments Area (SEPA) is a payment-integration initiative of the European Union for simplification of bank transfers in euro. It makes it easier to collect invoices from multiple customers at once.

There is currently no direct SEPA payment method within Teamleader. However, there is an easy workaround.

  1. First if all, you will need to have export rights to be able to do this. Contact your account administrator for more info. Also, make sure that the IBAN number is filled out for every customer in your CRM, otherwise the SEPA payments won’t work.

  2. Go to invoices and create the segment of invoices you want to collect via SEPA.

  3. Click ‘Export’ and choose ‘Export to Excel’.

  4. Select the segment you want to export.

  5. In the column selector, choose “new template” and select the fields you want to export. The IBAN number must be in there, but for other necessary fields, we recommend you to check the SEPApp documentation.

  6. Download and install the tool ‘SEPApp’. SEPApp is a tool that will convert your Excel to an XML file that you can upload to your online banking. It’s free up to 60 days and afterwards you pay a one time fee of € 49,90 for unlimited use.

  7. Run SEPApp. Fill in the required information and upload the Excel file into SEPApp.

    You will need a Creditor-ID. If you do not have this, contact your bank to receive one.

  8. Click ‘Create SEPA file’. An XML file will be stored locally on your computer.

  9. It is recommended you check the created file before uploading it onto your online banking. Some banks offer an online tool for this. This is an example of BNP Paribas Fortis.

  10. If your file is correct, you can upload it into your online banking tool.

  11. After you have uploaded the file into your online banking, all of the invoices in the file will be collected from your customers’ bank accounts.

Note: this flow will not set up an recurring SEPA payment with your customers. You will have to repeat these steps if you want to collect other invoices via SEPA.

Teamleader is currently working on a way to provide a recurring SEPA payment system. We will keep you updated on the progress.

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